In episode 3 of The New Normal’ hosted by Dave Kaufman, Professor Yu Ma discusses how the Covid-19 pandemic has affected our relation to grocery stores, how shopping has changed in the last year, and what can be done from a technological perspective to improve the shopping experience and perhaps even help the consumer make more informed and healthier choices at the store.

Classified as: covid-19, delve, Thought Leadership, Bensadoun School of Retail Management, Yu Ma
Published on: 21 May 2021

The retail innovation lab at the Bensadoun School of Retail Management is redefining the way technology and consumer behaviour impacts the retail experience. Professor Maxime Cohen and Charles de Brabant reflect on the push for a safer, more frictionless experience in the wake of the COVID-19 pandemic.

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Classified as: Retail innovation lab, Maxime Cohen, Charles de Brabant, covid-19, Bensadoun School of Retail Management
Published on: 13 May 2021

For Canada’s fashion retailers, reinvention is critical to success in a business landscape where consumers are becoming more aware of the impact of the fashion industry on global climate change and other forms of environmental degradation. Anwar White, Program Director for the Master of Management in Retailing program, shares his insights on the steps that brands should take to reduce their environmental footprint and appeal to a new generation of consumers.

Classified as: Anwar White, Master of Management in Retailing (MMR), Bensadoun School of Retail Management, Sustainability
Published on: 28 Apr 2021

Professor Saibal Ray, Academic Director of the Bensadoun School of Retail Management, joins the Scott Thompson Show to offer his perspective on the safety of AstraZeneca and Johnson & Johnson vaccines in the wake of health scares.

Listen (from 3:45 – 16:50)

Classified as: covid-19, Saibal Ray, Bensadoun School of Retail Management
Published on: 22 Apr 2021

For a glimpse into the future of convenience stores, look no farther than the Bensadoun School of Retail Management’s brand-new retail innovation lab, a live laboratory of innovation that is carefully designed to provide complex insights about consumer habits and preferences. Located in the heart of campus, the Couche-Tard convenience store features 15 invisible zones that monitor activity with the goal of eliminating slowdown points and meeting customer needs more efficiently.

Classified as: Bensadoun School of Retail Management, Retail innovation lab
Published on: 22 Apr 2021

The just-in-time inventory system may have revolutionized supply chain management, but the staggering complexity of distributing COVID-19 vaccines calls for a more nuanced approach. Professor Saibal Ray brings his supply chain expertise to bear on the issue, painting the challenge in vivid detail and recognizing the opportunity to make supply chains more resilient in the future.

Classified as: Saibal Ray, operations management, covid-19, Bensadoun School of Retail Management
Published on: 8 Apr 2021

Professor Saibal Ray joins the Scott Thompson Show podcast to answers questions about current state of COVID-19 vaccine acquisition across Canada. Recently, Ontario Premier Doug Ford announced a substantial provincial investment in the construction of a new, state-of-the-art influenza vaccine facility.

Classified as: operations management, covid-19, Saibal Ray, Bensadoun School of Retail Management
Published on: 8 Apr 2021

McGill University’s Bensadoun School of Retail Management will receive $5 million in funding to drive retail innovation and research, and support the province’s small and medium-sized enterprises (SMEs).

Classified as: McGill News, Desautels Faculty of Management, Bensadoun School of Retail Management, Master of Management in Retailing (MMR), Saibal Ray, Charles de Brabant, Retail innovation lab
Published on: 1 Apr 2021

Professor Saibal Ray recently made a guest appearance on The Bill Kelly Show on Global News Radio to discuss the current vaccine shortage in Canada.

From Ray’s perspective, politics has played a central role in many countries’ decision to reserve vaccines for their own citizens, but navigating a complex supply chain has also factored into the difficulties experienced by countries like Canada.

Classified as: Saibal Ray, operations management, covid-19, Bensadoun School of Retail Management
Published on: 31 Mar 2021

The Quebec Ministry of Economy and Innovation has awarded the Bensadoun School of Retail Management with $5 million in funding over the next four years. According to Minister Pierre Fitzgibbon, a significant portion of the funds will support the Bensadoun School’s retail innovation lab. Unveiled earlier this year, the live laboratory store is designed to provide insights that will help accelerate Quebec retailers along the path of digital transformation.

Classified as: Master of Management in Retailing (MMR), Bensadoun School of Retail Management, Retail innovation lab
Published on: 31 Mar 2021

Fashion retailer Le Château is currently under liquidation, but not all hope is lost.

Charles de Brabant, Executive Director of the Bensadoun School of Retail Management, says it’s possible for the Quebec chain to stage a comeback by shifting to an e-commerce model.

Classified as: Charles de Brabant, Bensadoun School of Retail Management
Published on: 26 Mar 2021

Anwar White, Program Director for the Master of Management in Retailing (MMR) program, recently joined “The Voice of Retail'' podcast with Michael LeBlanc to discuss everything from the Faculty’s new retail innovation lab to future directions in retail.

He points to social media as the greatest factor in evolving retail trends, stressing that companies must continuously innovate post-pandemic to stay competitive.

Classified as: Anwar White, Master of Management in Retailing (MMR)
Published on: 18 Mar 2021

Professor Yu Ma, Academic Director of the Master of Management in Retailing (MMR) program, weighs in on the ongoing impact of the pandemic on Canadian retail trends, particularly the steep rise in e-commerce. From his perspective, the convenience of online shopping comes at the expense of the social aspect that encourages customers to spend their money in-store.

Classified as: Yu Ma, Marketing, Master of Management in Retailing (MMR), Bensadoun School of Retail Management
Published on: 18 Mar 2021

According to Professor Saibal Ray, most companies were ill-prepared to deal with the surging demand for essential goods after the outbreak of the pandemic in March 2020.

Panic buying and hoarding combined with transport shutdowns to make shortages even more severe.

One year later, we are still feeling the ripple effects of the initial shock to the supply chain.

Classified as: Saibal Ray, operations management, Bensadoun School of Retail Management, covid-19
Published on: 18 Mar 2021

A generous $500,000 contribution from KPMG to the Made by McGill campaign will support the Bensadoun School of Retail Management (BSRM) through funding an annual retail summit that fosters collaboration among leading global retailers.

A portion of the contribution will fund a new Equity, Diversity and Inclusion (EDI) award for students enrolled in specialty master’s programs at the Desautels Faculty of Management, allowing students from diverse backgrounds to focus on education without financial restrictions.

Classified as: Bensadoun School of Retail Management, Equity, Diversity, and Inclusion, MadeByMcGill
Published on: 22 Feb 2021

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