Turning a new leaf in the service industry

Published: 17 March 2022

Workers in the service industry have often endured low wages, few benefits, and poor treatment. The pandemic has changed what they are willing to accept, and employers can no longer afford to treat...

Retailers are hoping for better days ahead after Omicron

Published: 11 January 2022

In recent weeks, the highly transmissible Omicron variant has dampened once-sunny retail forecasts for 2022. But according to Charles de Brabant, Executive Director of the Bensadoun School of...

Holiday shopping will take creativity and patience this year

Published: 19 December 2021

Between historically high levels of demand and ongoing supply shortages, holiday shoppers will have to get creative with their gift-giving this year, says Charles de Brabant, Executive Director of...

Booming niche for luxury retail

Published: 1 December 2021

Sequoia Capital recently valued the luxury fashion e-commerce platform, Ssense, at $4.1 billion. Charles de Brabant, Executive Director of the Bensadoun School of Retail Management, attributes the...

Black Friday sales make a comeback, mid-pandemic

Published: 26 November 2021

Anticipating supply shortages, consumers began shopping for holiday gifts as early as September, says Charles de Brabant, Executive Director of the Bensadoun School of Retail Management. Looking...

Where technology meets retail

Published: 22 September 2021

According to Charles de Brabant, Executive Director of the Bensadoun School of Retail Management, investing in smart technologies may help retailers profit in the long-term despite a steep upfront...

Weekend hope for retail

Published: 22 September 2021

The labour shortage created by the pandemic forced many large retailers to decrease their hours of operation, leading to significant revenue losses, particularly over weekends. As the academic year...

After pandemic lockdowns, consumers are ready to spend

Published: 12 August 2021

Retail experts like Charles de Brabant, Executive Director at the Bensadoun School of Retail Management, are signaling the rise of revenge shopping, a phenomenon describing how consumers purchase...

Untapped potential

Published: 10 June 2021

Charles de Brabant, Executive Director of the Bensadoun School of Retail Management, provides insights on the $5 billion, Montreal-based luxury clothing retailer, SSENSE....

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