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Changseung (Chang) Yoo

Title: 
Assistant Professor, Bensadoun School of Retail Management; With affiliation to Information Systems Area, Desautels Faculty of Management
Changseung (Chang) Yoo
Contact Information
Phone: 
514-398-5990
Email address: 
changseung.yoo [at] mcgill.ca
Alternate email address: 
linda.foster [at] mcgill.ca
Address: 

Bronfman Building [Map]
1001 rue Sherbrooke Ouest
Montreal, Quebec
Canada
H3A 1G5

Degree(s): 

Ph.D., Information, Risk, and Operations Management, The University of Texas at Austin, 2018

M.S., Operations Research, Columbia University, 2011

B.A., Business Administration, Yonsei University, 2009

Area(s): 
Information Systems
Bensadoun School of Retail Management
Link(s): 
Bensadoun School of Retail Management
Office: 
Bronf 232
Courses: 

INSY 448 Text & Social Media Analytics 3 Credits
    Offered in the:
  • Fall
  • Winter
  • Summer

RETL 409 Digitization of Retailing 3 Credits
    Offered in the:
  • Fall
  • Winter
  • Summer

RETL 613 Digital Retailing Models 3 Credits
    Offered in the:
  • Fall
  • Winter
  • Summer

Group: 
Faculty
Tenured & Tenure Track
Research areas: 
Digital Platforms
Online Advertising
Retail
Social Media
Selected publications: 

Yoo, C., Yoo, E., Yan, L., Pedraza-Martinez, A., “Speak with One Voice? Examining Content Coordination and Social Media Engagement during Disasters”, Forthcoming in Information Systems Research.
Finalist in the 2023 POMS Humanitarian Operations & Crisis Management Best Paper Competition.
Media coverage: The Conversation Canada, PreventionWeb (UNDRR), Avert

Awards, honours, and fellowships: 

2023: Finalist in the POMS HOCM Best Paper Competition

2023: MMR Teaching Award, McGill University

2019: MMA Teaching Award, McGill University

2017: Fred Moore Assistant Instructor Award, The University of Texas at Austin

2024: SSHRC Connection Grant

2023: Desautels Research Events Grant

2022: FRQSC New Academics Grant

2020: Internal SSHRC Grant

2019: The Institute for Data Valorisation (IVADO) Startup Research Grant

2018: McGill University Startup Grant

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