Delve: How Collaborative, Open-Minded Management Could Heal Healthcare

Walk into any hospital and you’ll witness a complex, multi-level system of personnel in action, interacting with each other, with patients, and with high-tech equipment around the clock. Healthcare systems naturally face management challenges—the COVID-19 pandemic amplified those and introduced new ones. How can management insights gleaned from the pandemic help healthcare move forward into sustainable systems that prioritize the well-being of both practitioners and patients?

Read Delve’s newest article on the latest Desautels Faculty of Management research and first-hand practitioner experience in sustainable healthcare management—and hear about it in doctors’ and professors’ own words on Delve’s The “New Normal” podcast series with journalist Dave Kaufman. Delve into:

• How a healthcare institution leader and her teams weathered the storm of the COVID-19 pandemic and were able to make longer-term changes that benefit practitioners and patients.
• Why a chief surgeon is calling for better management of healthcare systems to support doctors and other healthcare practitioners in the face of mental distress and burnout.
• How changes to technology in the operating room—such as the introduction of a surgical robot—affect everything about how surgeons and their teams function.

For insights, read the article on Delve and listen to the Delve podcasts.

You can subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify.

Bringing Insight to the Surface

Founded in 2019, Delve is the official thought leadership publication of McGill University’s Desautels Faculty of Management. Under the direction of Professor Saku Mantere, inaugural Editor-in-Chief, Delve features the latest in management thinking that stretches perspectives, sparks new ideas, and brings clarity to decision-makers at all levels and across sectors.