As social distancing measures remain in replace across Canada, consumers are flocking to buy automated food and drink kiosks for fresh, made-to-order food and beverages with little to no human...
Professor Saibal Ray, Academic Director of the Bensadoun School of Retail Management, describes the daunting complexity involved in ramping up the first round of COVID-19 vaccine production. From...
Professor Saibal Ray weighs in on the strategies that will propel retailers to success in a post-pandemic landscape where the optimal customer experience is a frictionless experience. As the...
Struggling Montreal retailers hope to build a critical mass of shoppers downtown through offering traditional Black Friday sales and events for multiple days, even up to a month in some stores....
For the last several decades we have been conditioned to assume that necessities like food items and cleaning supplies will be readily available whenever we require them. But the COVID-19 pandemic...
Even if the spread of COVID-19 shows signs of slowing down and retail stores begin to reopen, the economic recovery from the shutdown will be long and convincing people to visit brick-and-mortar...
Four Desautels professors have been awarded research grants by the Institute for Data Valorization (IVADO), a Montreal-based scientific and economic data science hub. The grants will fund three two...
The swiftness and severity of the COVID-19 pandemic, and the ongoing uncertainty over when it will subside, have drastically altered our shopping habits and shaken the retail industry to its core....
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